Procedure#:HB SOP 92
Policy/Purpose: Hillman Beer strives to have a kick ass comfortable space. The details represented here in this SOP will outline the entire system at the BMV location to operate BGM “Background Music” at a comfortable enjoyable level both during normal operation and during events.
Sound System Basics
Your sound system is broken up into 3 parts.
- Media Player “ROCKBOT”
- Rockbot is our media source with over 16 million songs and counting. This application allows our users to use premade playlists to play in the restaurant. Users can use Spotify playlists to customize soundtracks for the restaurant. Rockbot will allow you to detail down to time of day and when to play verses playlists.
- All the Rockbot info can be controlled via the mobile app or on their online web platform. Functionality for the mobile app is best for controlling the audio volume, skipping music tracks, starting, and stopping active playing music.
- All music is played via the Rockbot media player box stored in the electrical room. This device is connected to the Badvirus WIFI. The media play is the source of all the music for the building and runs hardline into the sound system amplifier.
- Volume for the Rockbot should be always set at ¾ volume while playing.
- Sound System Amplifier “Atlas IED” or “Atmosphere EID”
- Atmosphere is our IP address masking amplifier that plays audio from both our television projector and the Rockbot media player. It is also connected to the Badvirus WIFI.
- At all times in blue lettering, you can see the current active IP address. It is by typing this IP Address in your computer browser that you can gain access to the admin controller settings. It is from here you can create virtual controllers for use for your team much like a mobile app.
- Media Player “ROCKBOT”
- Username: Admin / Password: 747C4W2X
- Currently your iPad that team members clock in and out of has a virtual controller to which they can log in with the following passcode: 9119 to control volume.
- The amplifier breaks audio up in the building into 4 zones. Adjust the volume of these zones to desired level for the ideal BGM.
- Back Zone: Pink Located near the creek in the back of the building
- Inside Zone: Green Located in the center of the taproom
- Front Zone: Red Located outside facing the road.
- Patio Zone: Blue Located under the front awning that is covered on the same side as the road.
- Speakers: The final part to the system is the actual speakers that play the audio to the restaurant.
1. How to Create a Music Schedule
In the newest version of Rockbot Music, the term ‘Schedules’ replace ‘Stations’. If you used an older version of Rockbot, your existing Station(s) have been converted to Schedules.
A Schedule stores what music plays, and when, over the course of a single day. A Schedule can be as small as a single Playlist that goes all day, or different playlists for different times of day. You can also overlap them to add more depth to your music and avoid repetition.
Adding Playlists to your schedule is the fastest and easiest way to customize your sound. We recommend building a Default Schedule first as your base daily schedule, and then create different schedules as needed. This could be for different days of the week, weekday vs. weekend, or for weekly events such as trivia night.
The start and end times for your Schedule are based on the earliest start time and latest end time you have in your Music Hours.
If you manually start or music after (or before) hours (for a special event, for example), the system will play the most recent set music. A simple way to adjust for this is to use our Override your active playlists ability to set the mood.
If you only have a single schedule, your music will play from the same schedule every day. If you want more variety, you can create as many schedules as you want and change them based on days of the week, for special occasions, or for holidays.
When you create your second schedule, a left bar with a list of all available schedules will appear. Your active Schedule is indicated with a blue dot.
2. How to Create a New Playlist
In addition to our hundreds of Playlists, Rockbot gives you the ability to create your own custom Playlists. You can either use one of our pre-made playlists as a starting point by duplicating that playlist, or you can create a new one from scratch.
To create a new Playlist from scratch, click the button in the Playlist browser, and use the form to set the Playlist owner, title, and description. It is best to make the owner the business or group so that more people within the business have access to it.
A Group or Zone-owned Playlist can be edited by anyone who has the appropriate permissions for that Zone or Group. Playlists owned by an individual can only be edited by that individual.
Clicking on an Artist will show all songs in the Rockbot catalog by that Artist. Search results and suggestions are sortable by Popularity, Content Rating, or Energy Level.
You may add individual tracks to your playlist by clicking the + (plus) to the left.
Searching for a song title shows a similar list of suggestions. Clicking on singular song adds it directly to your Playlist.
As you add songs to your Playlist, the Song Browser will update to show what you have added. If you add the wrong song by accident, you may remove it by clicking the – (minus) sign next to it in the list.
Many popular songs have been recorded several times or covered by multiple artists. If you’re unsure if you’ve found the best match, you can preview the track and play a 30 second clip by clicking the speaker icon.
As you add tracks, the Playlist Progress bar in the top right will update with the length of your Playlist. This also has a health indicator for how much content you need to add before you can schedule it safely.
You can refresh the list of suggestions by clicking “More Suggestions” link at the bottom left of the window.
Exiting the Song Browser brings you the Playlist Editor’s main interface. You can use the Song Browser at any time by clicking ‘Add Music’.
Due to licensing restrictions, Rockbot cannot play multiple songs from the same artist in a row. This means Playlists need a variety of both songs and artists to work well and avoid repetition.
We recommend a minimum of 200 songs for a Playlist that will play for 8 hours. The Rockbot system will not allow the scheduling of Playlists with fewer than 20 songs and 12 artists.
Select the schedule you want to edit by clicking on it from this list.
Once you have selected your schedule, you can control which is active on each day by setting the days in the bar on top.
3. How to use the Playlist Browser
Playlists are how you create and manage the songs that you want to play using Rockbot. Rockbot gives you access to our library of hundreds of playlists with some of your favorite artists, as well as the ability to import playlists from Spotify or Apple Music.
The Playlist Browser is the main interface you use to search through the Playlists available to you.
Some organizations may restrict access to Playlists. In that case, local managers may not be able to create custom lists or access certain playlists. You can quickly see what restrictions (if any) have been placed on your account by checking your permissions.
Within the tile view of Playlist library there are several ways to find content. You can use the ownership filter to toggle between
- All Playlists
- Rockbot Playlists
- Playlists owned by your group and your teammates
- Playlists that you created and own. (Note that if you are restricted to only group-owned playlists or approved playlists, this filter will not appear).
You may also use the search bar to search for playlist names, or playlists containing specific songs or artists. Finally, you can filter by Genre, Vibe, Energy level, Content rating, Era, or Region / Language.
Adding Playlists to a Schedule
From the Playlist browser, you can easily add a Playlist to a schedule by hovering over a Playlist tile, clicking the + icon, and selecting “Add to Schedule.”
You can also select multiple Playlists by clicking the checkboxes at the top left of their tiles, and use a batch action to add them all.
Using one of these methods will launch a pop up with a list of all your current Schedules.
You may also temporarily override your schedule from the Playlist browser by hovering over a Playlist tile, clicking “Play Now,” and selecting the duration. This allows you to change your music on the fly without editing your Zone’s long-term Schedule.
Playing and Music Volume Level / Changing Source
- Locate the apps on the iPad that your team used to clock in and ensure that Rockbot is actively playing with the volume set to 7.
- Log into the Atlas IED App with the code 9119.
- Select Audio Controls followed by the desired zone you would like to adjust
4.It is on the zone screen that you can click the source to switch to TV for when playing sports events. Adjust Volume or Mute Audio. Mute Audio by selecting the speaker icon.
Fixing the IP Address Application.
- From time to time when there is a power outage the IP address will change on the device. This will render your application unable to communicate. You will have to use these steps to replace the old one with a new link. Locate the IP Address on the front screen of the amplifier box and type it into the web browser. Note: You must be connected to the Badvirus wifi for you to gain access.
2) When prompted to Log in use the following Username: Admin / Password: 747C4W2X
3) Select Accessories from the top of the menu followed by selecting virtual1.
4) On the virtual controller screen you will be able to select copy link. Use that copied link to add it to the top of the web browser. Note: Make sure you are using the safari application for you to be able to create a shortcut application.
5)Press and hold down the previous Atlas application. A menu will pop up. Select remove app.
6) Return to the web browser with the copied link loaded. Select the share icon at the bottom of the bottom of the web browser. On the menu that pops up select Add to Home Screen. This will create your new application.
7) Press and hold down the application till its starts to wiggle. Hold and move the application till it is on the bottom menu bar. This ends the process, and you will be able to control the sound again.