Team Member Meals & Breaks SOP

Procedure#:HB SOP 14

Function:Team Member Policies

Implementation Date:040123

Policy/Purpose: We appreciate the hard work of our team members and strive to create a healthy work environment and Hillman Beer.  Team members that work more than 4 hours per shift are entitled to a 15 minute meal and rest break.

Procedure: 

• After 4 hours into a shift, team members may approach their Service Leader or Manager to request a break.  No breaks may be taken without prior approval.

Note:  Meal breaks should be taken in the same order as the start time of shifts and not be taken during a busy time.  

• Team members do not need to clock out for their break.  They simply order their food through the Service Leader and pay 50%, at the time of order.  (Do not postpone payment and payment may not come out of their tips from the day.)  If they brought their own food they should let the Service leader know and should take their break right away.

• Team members should work until their food is ready and take their break either in the team member break area in the back or at a table that is not disrupting guest flow or experience.  

Note:  Team members must never sit at bar seating – on or off their shift.  

1. Team members must clean up after themselves, wash their hands and proceed back to work well within 15 minutes of starting their break. 

Note:  If a team member is taking a smoke break, in addition to their meal break, they must do so in the designated team member smoking area and must include this into the total time allotted for their break.